At Suratsilkhouse, we are committed to ensuring that your exquisite Indian ethnic wear reaches you safely and promptly, no matter where you are in the world.

Shipping Time:

  • Our international orders are shipped through UPS and typically take between 10 to 25 days to arrive, depending on your location.
  • We may also use other reliable and fast shipping services to best suit your location and ensure timely delivery.

Tracking Information:

  • Once your order is dispatched, we will provide you tracking number within 3 days of placing order. This allows you to track the progress of your shipment in real-time, ensuring you know exactly when to expect your package.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete to prevent any delays or delivery issues. A precise address helps us serve you better and ensures timely delivery.

No Exchange or Return Policy:

  • Please note that we do not offer exchanges or returns on international orders. All sales are final but international order you recive will never be damage or wrong because our team check them many times to ensure that customer do not receive anything wrong.

Specially Customized Products:

Products that are stitched or customized by our stitching service will take longer to ship. For detailed information regarding the delivery time of stitched or customized orders, please contact us via WhatsApp before placing your order.

Customer Support:

  • For any additional information or inquiries regarding international shipping, please contact us:

For more details, please visit our Contact Us page

Additional Information:

  • Customs and Duties: Please be aware that international orders may be subject to customs duties and taxes. These charges are the responsibility of the customer and vary by country.
  • Shipping Insurance: All international shipments are insured by Suratsilkhouse to provide added protection for your order during transit. This service is included at no additional cost to you.
  • Packaging: All orders are professionally packed to ensure your items arrive in perfect condition. We use high-quality materials to protect your purchases.
  • Order Processing Time: Please allow up to 5 business days for order processing before shipment. This time is required to ensure that all items meet our quality standards.

Thank you for choosing Suratsilkhouse. We look forward to providing you with our exquisite Indian ethnic wear and exceptional service.